ShowDontTell — visual bug reports for client websites

Your clients can't describe bugs.
Now they don't have to.

One button on their site. They click the thing that's broken, type one sentence, and you get a screenshot with the spot marked — plus the page, the browser, and the errors behind it.

No more "it's broken" emails. No more screenshot archaeology.

Start free — your first project is free See it work (demo)

The problem, the way you live it

"The checkout doesn't work." — your client, by email, with no screenshot, no page, no idea what a browser is. So you spend 20 minutes asking questions they can't answer, guessing at a device you've never seen, billing nobody for any of it.

How it works

  1. Paste one script tag on your client's site. Thirty seconds. (Or send them your project link — nothing to install.)
  2. They click "Report an issue," click the broken thing, type one sentence. No account. No login. Nothing to learn.
  3. You get the whole picture: annotated screenshot, exact page, what they clicked, browser and screen size, and the console errors from their visit — in your inbox and in Slack, the moment it happens.

Why not the big tools?

BugHerd, Marker.io and Usersnap are built for product teams and priced like it. ShowDontTell is built for one person who maintains a handful of client sites: one inbox, zero setup ceremony, free for your first project.

Pricing

FreePaid — $19/mo
Projects1 projectUp to 25 projects
ReportsUnlimitedUnlimited
Screenshot + context + console errorsYesYes
Email + Slack notificationsYesYes
"Powered by ShowDontTell" lineShownRemoved

Monthly billing today; annual pricing coming. No card required to start free.

Start free

Questions

Does my client need an account? No. That is the entire point.
What do I install? One script tag. If a client won't allow that, send them their project link instead.
What does a report include? A screenshot with the clicked spot marked, the page URL, what they clicked, their browser/OS/screen size, and recent console errors.
Which sites does it work on? Any site you can add a script tag to — WordPress, Webflow, Shopify, hand-built, anything.
Can I get reports in Slack? Yes — paste a Slack webhook URL into the project and reports arrive there too.

Your next client email about a bug could be the last vague one.

Start free

ShowDontTell — visual bug reports for client websites.